I'm writing to express my deep sadness, frustration, and disappointment with the recent power outage that has plagued my home for almost two days. The constant darkness for weeks / months, the inability to perform even the simplest tasks, and the discomfort it has brought to me is unbearable.
As a result of the outage, I've had to rely on my generator, but the cost of fuel is abnormally high, adding to my financial burden due to the evil imposed on us by APC , Tinubu, and his family/gang.
I have sent several emails to NERC Complaints Desk <[email protected]> , Customer Care Ajah <[email protected]> , and Customer Care <[email protected]> with no response most times or NERC checks with EKEDP and they close a supposed ticket based on their feedback and not the customer's feedback. Please find the emails by clicking here
I have sent several emails to NERC Complaints Desk <[email protected]> , Customer Care Ajah <[email protected]> , and Customer Care <[email protected]> with no response most times or NERC checks with EKEDP and they close a supposed ticket based on their feedback and not the customer's feedback. Please find the emails by clicking here
The economic strain of running a generator is significant, and it's unsustainable in the long term.
I'm tired of living in a situation where I'm forced to bear the cost of your company's inability to provide a reliable power supply. I'm tired of the uncertainty, the inconvenience, and the financial strain. 

It's disheartening to see our president and minister of power seemingly more interested in lining their pockets than in serving the people. The lack of effective leadership and oversight has led to a situation where companies like yours can fail to deliver basic services.
I urge you to take responsibility for providing a reliable power supply. Invest in better infrastructure, enhance your maintenance protocols, and provide timely updates to your customers.
The Nigerian people deserve better. We deserve a government that prioritizes our needs and holds companies like yours accountable.
Sincerely,
Jordan
Their license should be revoked
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